Refund policy

Return and Refund Policy

Barkat Beddings & Boutique stands by the quality of our products.

  • Change of Mind: You have 14 days from the date of delivery to request a return. Items must be unwashed, unused, and in their original packaging. Due to hygiene reasons, bedding that has been opened or used cannot be returned for a change of mind.

  • Faulty Items: If a product is faulty or does not match its description, you are entitled to a remedy under the New Zealand Consumer Guarantees Act. We will provide a repair, replacement, or refund depending on the nature of the fault.

  • Process: To start a return, contact us at barkatbeddings@gmail.com. Once approved, we will provide instructions on where to send your package.

  • Refunds: Approved refunds will be processed to your original payment method within 5–7 business days.